Operation and Maintenance (O&M)

All parties must have a clear understanding of the requirements to keep new or rehabilitated sanitation facilities in a good state of repair and hygienically clean. For this reason, Sanitation for Millions offers a wide range of orientation and capacity building activities prior to and alongside any intervention. 

  • O&M plans (specifying daily, weekly, and annual activities) 

  • Explicit allocation of responsibilities 

  • Sufficient budget 

A training manual covering all aspects of operations and maintenance, from the planning stage to the everyday use of WASH facilities as well as routine maintenance of the technologies employed in institutional settings, proved to be very useful.