Social Mediation Training Workshops and Manuals

Published: 14 January 2022
Last edited: 14 January 2022

Social Mediation (SM) is a conflict resolution tool used for conflicts in a social context, placing individuals and communities across the world at the forefront, in turbulent times. The project uses theoretical concepts around group dynamics, identity, social change and transitions, proposing concrete solutions for the tensions deriving from the socio-economic consequences of the pandemic which divide people in renewed ways. Training workshops use a ‘train-the-trainers’ approach, allowing for multiplier effects and encouraging the spreading of the methodology in communities across the globe. At the same time, all participants and network members and stakeholders learn from each other through a two-way interactive process. We also envisage the preparation of a Global Social Mediation Manual, with the direct and active contribution of our partners, offering solutions based on their local context, which may be adapted and applied to other similar contexts across the world.


Education, training and other capacity development activities
Scale of implementation
Phase of solution

Enabling factors

Global Network, Technology, Local Expertise

Lessons learned

Workshops have been an interactive way to build on previous experience, and collect feedback from participants on further training, information, and expertise needed for the expansion of the project, which we then use to produce deliverables and also to plan future activities. The activities are based on the Social Mediation Handbook, published in 2018. Manuals based on this handbook and the workshops have proven a strong resource to preserve the knowledge gathered and ensure its long-term sustainability.

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