The process of responding to the mass mortality event, from the initial discovery of turtle carcasses through to eventual reintroduction of captive bred juveniles to the wild, was done through collaboration between government authorities, researchers, in situ and ex situ conservation managers, and local people who were personally invested in the turtles’ wellbeing. The communities living around the Bellinger River derive pride from the species endemic to their corner of the world, and their concern and participation as citizen scientists played a large role in raising awareness and ensuring resources were directed to the turtles. The government authorities were the central facilitators of the response, seeking out expertise across many sectors to ensure a comprehensive analysis was done.