Building trust with the community and local partners

The implementation of a new project requires the social acceptance of the local population. The objectives, strategies to be followed, the conceptual approach to implementation (in this case ecosystem-based adaptation to climate change) needs to be communicated and the communication and coordination mechanisms for the implementation need to be established.

The EbA Amazonia project, implemented jointly with SERNANP and ECAs (Ejecutor del Contrato de Administración de la Reserva / Executor of the Administrative Contract of the Communal Reserve) -representatives of communities - should present a united front with all the actors involved. So from the  day that the communities entered, the project established concrete roles for all actors in the implementation of activities (e.g. SERNANP and ECAs). This generates a vision of unity and projection of activities beyond the life of the project (sustainability) since the SERNANP and ECAs are entities that perpetually interact with the local population.

  • Involve all project partners in each field visit according to their roles and responsibilities.
  • Openness, honesty, accountability and punctuality.
  • Acceptance of the project objectives by the local population.
  • Clear and simple language and local language.
  • Always involve the local partners of the project - members of the ECA and SERNANP - this enhances trust and sustainability, beyond the life time of the project.
  • To involve local governments from the inception of the project on.
  • It is difficult to be on time with all the agreements made in a project that has many fronts of action (several activities at a time).
  • It is difficult to be on time with activities involving institutions that have long administrative procedures (such as UNDP).
  • It is difficult to communicate to the local population how complicated administrative procedures can be. According to the perception of the local population the project has funds and only needs to spend them.
Transforming the water body to nature-like banks
Given the history of the Ruhr region, the Heerener Mühlbach was a canalised water body used as an open wastewater system. Conducting a mixture of waste and storm water in a straight concrete bed, the water body got classified as heavily modified according to the EU Water Framework Directive and required that a number of problems be resolved. Discharges of wastewater in the stream derogated the ecosystem tremendously and the concrete bed of the water body and the specific management of the banks harmed biodiversity. Another problem was the dangerous shape of the canal which prohibited the recreational use of the water body. And finally, bad smell regularly disturbed the neighbourhood. As a first essential step towards ecologic enhancement, a sewer pipe was placed underground along the river. The concrete bed was then removed (apart from few exceptions, e.g. under bridges), which led the river to flow on a new sole that was higher and wider than before and meander where possible. The hard banks were converted into nature-like banks. The initial plantation is complemented by wild and natural vegetation: green plants have the chance to flourish along the blue water body.
A precondition for the nature-like development of the water body was the separation from waste water and clean surface water. Thus, the construction of the underground sewer was the absolute necessary first step. For the development of biodiversity, it was important to give as much room to the water body as possible; adjoining property was thus included in the creation of wetlands. Ultimately, the support of the community and decision-makers made the planning and implementation possible.
In other locations where water bodies were ecologically enhanced by the water board, too much initial vegetation was planted shortly after completion of the construction works. As nature develops itself as soon as the conditions are good, the vegetation grew to such an extent that the trees and shrubs required almost the full amount of water coming from the water body, turning the habitat into a purely green corridor without open water. The green-blue corridor has now developed into a balanced ecosystem with the water body and adjoining wetlands.
Realizing the entrepreneurial capacities in local housewives for adaptation to climate change
CONANP has supported a new women’s cooperative (“las orchidias”) aimed at providing additional and innovative, non-capital intensive, eco-touristic services, and thus delivering additional sources of income to climate-change threatened lobster fishing families. Examples include: bicycle and kayak tours, and environmental interpretation routes. CONANP has provided support in the form of : a) Training for multiple actors b) Financing, c) Certification of activities and services d) Organizing women’s peer-to-peer knowledge exchange and mentoring The additional co-benefits of this approach have been to increase the confidence and self-esteem of local housewives, and to raise their position in the eyes of their families, as well as to provide a new potential organized group as a platform for future activities.
Existing (or newly generated) formal organizational capacity; Awareness-raising not only amongst women, but within the community, as to the benefits of women-led productive activities. Peer-to-peer exchange and mentoring opportunities. a) Sufficient resources for supporting: b) Awareness-raising c) Training d) Idea generation e) Certification f) Equipment
Women play a great role in the maintenance and resilience of the livelihoods of their families and communities, and there is much unused capacity that can be unleashed in the generation and implementation of new businesses. However, the barriers to doing so are high, and extra resources are needed. It is not a building block that can be implemented cheaply. If there is not a formal organizational capacity (such as cooperatives), it has to be generated, for this type of effort to be successfully realized; In situations where traditional productive activities are led by men, much effort and resources need to be employed to overcome entry barriers for women in front of productive activities. Training, certification and equipment, are not enough for women’s immersion in new businesses. It is crucial to promote the exchange of lessons learned between women of different communities, and long-term peer-to-peer mentoring. Need of business skills capacity development. Evidences are needed
Maximizing social benefits and acceptance through engagement
Prior to the restoration, Mayesbrook Park was unloved and underused. For the project to be a success, it was thus important to reconnect the neighbouring communities with the park and its planned refurbishment. Extensive public consultation helped the partners address local concerns about the park and served to ensure significant social benefits, such as an increased number of visitors in the park, as well as a greater feeling of safety. As the park was home to criminal activities and antisocial behavior prior to reformation, the use of an on-site ranger has helped to reduce this threat and provide greater comfort to visitors and the surrounding communities. In addition, Natural England also worked with the schools to see how the park could be most relevant to their needs and based new natural play facilities and trail markers in the on designs by these children. The improvement in landscape, social and aesthetic value helped shape new recreation facilities and enabled better access for park users.
A public consultation was carried out. The main concerns raised were over security within the park and provision of play facilities and good park maintenance. It was determined that local park visitors wanted the park as a whole to include a balance of sports, play and natural areas, plus toilets, seating and eating areas – and these concerns were integrated in the project design. Equally important has been to help local people understand the natural services provided by the river.
Ongoing consultation has been important in establishing links with the wider community, and the integration of their concerns in the restoration plan has served to validate their involvement. By linking up the local council’s environmental health officers and Thames Water’s Misconnections Project, which is part of the national Connect Right Campaign, people are also more informed about making sure their home plumbing is not discharging into the Mayes Brook. Lastly, combining social and environmental regeneration goals increased the financial and human resources available from a wider range of sources.
Engaging stakeholders to raise awareness and support
An extensive and iterative process of stakeholder engagement was initiated during the design and execution of this project. The process involved a ‘rolling programme’ of consultation with local residents, representatives from the local school, practitioners, city staff and many others in order to build awareness about the SuDS retrofit, its benefits and costs, and to obtain public perspectives on the desired design. This included regular meetings, community workshops, and informal gatherings at sports and cultural events. The approach became increasingly open and consultative, with approximately one fifth of the tenants in the area having participated in dialogue meetings about the project. Amongst other topics, safety issues related to open water areas (e.g. retention pools) were discussed with residents as well as the potential loss of particular recreational opportunities in the area. In many cases, comments and concerns from stakeholders were taken into account and addressed in redesigned SuDS plans.
Venues for stakeholder exchange and approaches to engaging community members were a component of this project from the initial inception phase onwards. Integrating such considerations into what could be perceived as a controversial project is important for gaining and maintaining community support and avoiding potential opposition.
Providing stakeholders with a forum to express concerns, clarify questions and be involved in the process can be very valuable in gaining public support. Involvement of the residents in the design phase meant that there was little opposition to the project, and resulted in sense of ownership, empowerment and raised awareness among the residents. However, maintaining enthusiasm and engagement from the community outside of structured stakeholder consultation processes proved to be challenging.
Maximizing co-benefits through smart planning
While the core purpose of the project was to address flooding related to an over-utilized combined sewage system, the neighbourhood of Augustenborg was also in a state of socioeconomic decline prior to the urban regeneration project. Thus, the generation of socio-economic benefits became central to the project’s goals, such as improving the livability and aesthetics of the neighborhood, alongside biodiversity objectives. Furthermore, the project is part of a larger regeneration initiative within the neighbourhood of Augustenborg, which is also nested within ambitious sustainability plans for the City of Malmö. More specifically, the ‘Eco-city Augustenborg’ initiative aimed to transform Augustenborg into a socially, ecologically, and economically sustainable settlement. Ultimately, the work has represented a significant transformation of the neighborhood, and has become emblematic of a more pervasive shift towards sustainability. It has also resulted in the development of several businesses in the area of water innovation. Media coverage and public relations value are viewed as being additional benefs to the city and its residents.
Forward thinking during the inception and planning phases drew attention to the range of benefits which could potentially be fostered. It was key to first identify these benefits, then engage with local residents, planners, engineers, decision-makers and other stakeholders to develop an integrated approach to ensure their delivery. Ultimately, the SuDS was designed to provide amenity and recreation values to local residents, while also delivering on the primary objective of flood prevention.
Integrating stakeholders into the planning process drew attention to potential foregone recreational uses which would have resulted from the planned measures (i.e. large open fields which were previously used for sports were to be used for retention ponds). These aspects were taken into account following public consultation and ultimately resulted in the creation of new spaces for communal activities and recreation, rather than removing them. The consultation process also resulted in a local innovator designing part of the system and developing a growth business in water innovation, which has since spawned other businesses as well. Furthermore, by providing these added values, the SuDS system wound up ultimately being more cost efficient than a traditional grey infrastructure approach. By regenerating the neighborhood, however, a potential undesired side effect was the increase in property values – which may serve to exclude lower income groups from being able to afford the raised cost
Partnering for success: securing expertise and funding
A partnership between the Malmö housing company, Malmö water and city planners was a critical ingredient in the implementation of this project. Technical expertise was required from each of these partners to ensure appropriate design, and funding of the project was also collaboratively provided. Further components of this successful partnership included stakeholder engagement, the presence of sophisticated technical expertise, and a high level policy directive in support of experimentation. Understanding of the local ecosystems was not critical, but project designers had to possess a very detailed understanding of the frequency and severity of local floods.
Without the partnership between the Malmö water company, housing authority, and others, the funding for this project would not have been sufficient. Significant incentive to fund experimentation and implementation was provided by national and sub-national legislation, while the Green Roof initiative was financed through the EU LIFE programme.
It is key to clearly define the terms of a partnership (both short term and long-term roles) and appoint responsibilities before implementation in order to avoid later confusion and conflict. In the case of ecosystem-based approaches like SuDS in Malmö, it is also key to secure sufficient financing before the project starts to cover the entire duration of the project, including for maintenance and monitoring activities after implementation is completed. Highlighting the potential benefits which will be produced by the project for individual finance providers can be a useful tool in securing funding and increasing support.
Fostering win-win solutions through innovative partnerships for landscape engineering
Within the Wallasea Project, land-raising and landscape engineering was innovatively approached by creating a novel public private partnership. Materials from the Crossrail tunneling project were transported to a low-lying coastal area at high risk of flooding, in order to raise the land. The project thus established a precedent for using largely waste material generated by a major infrastructure project to meet biodiversity conservation and climate change adaptation aims elsewhere. Financing stemmed from both the private company Crossrail as well as from the Environment Agency, with all parties profiting due to the economic as well as environmental benefits set off by recycling the leftover materials. With Crossrail on board as a delivery partner, the project represents a partnership between Europe's largest civil engineering project and Europe's largest intertidal habitat creation project.
Instead of paying to remove waste materials from tunnel construction, Crossrail opted to transport them to Wallasea Island. An unloading facility enabled the materials to be shipped and then distributed across the island to build the habitats. Crossrail covered most costs (e.g. land purchase and some staff costs), with the Environment Agency (RA) funding the rest. The EA `bought` into the project to deliver replacement habitats for areas impacted/lost within the local Natura 200 network.
While sufficient buy-in was obtained by RSPB to buy the land, funds had not initially been collected to carry out the project itself. At this point, Crossrail came forward with an offer of materials and funding that permitted the project to move forward with more confidence. The main lesson learned is thus to think ‘outside the box’ and consider novel (public-private) partnerships to tap into previously unconsidered resources, and making sure to highlight the range of benefits which will be delivered to each party as a result of the project. Furthermore, a strong relationship with the landowner was particularly important in the early design phases of the project, as this led to the ability of RSPB to take out a two-year purchase option. This meant that, for a two-year period, RSPB could purchase the majority of the island if they decided to, and the price would be fixed at the beginning of this period, thereby creating some certainty surrounding the initial costs of the project.
Setting the framework for successful restoration activities
The implementation process began with the founding of the PHOENIX-See Entwicklungsgesellschaft (EG ) - as a subsidiary of the municipal utility company - to manage this large-scale project. An external project leader was employed and expert engineering offices were contracted. The EG was involved on all topics relating to water management of the Emscher and the Pheonix lake. From the governmental side, a large number of agencies were involved in the process. Public participation was realized through formal and informal meetings and discussions. Of importance were also the feasibility and assessment studies initiated in 2001 to improve the design of the solution and convince decision makers that the risks involved were acceptable. The plan was finally approved in 2005, with digging operations starting in 2006. A year later, the new wastewater sewer was finished and in 2009 the renatured Emscher started to flow in its new bed. Finally, the lake was flooded in 2010 and officially opened in 2011. The construction of houses along the lake started in this period and in 2013 the Entwicklungsgesellschaft “delivered” the lake back to the city of Dortmund.
There were a few conflicting goals which needed to be resolved in order to begin with the restoration activities, including a conflict for space. A compromise had to be found between ecological (size of the lake) and economical (size of the real estate area) demands. The good relations, enthusiasm, and belief of the actors in the project helped to reach agreement on this conflict of interests, and concerning upcoming additional costs and risks.
It was important to conduct feasibility and assessment studies to improve the design of the solution and convince decision makers that the risks involved were acceptable. As huge amounts of soil had to be moved, which is very energy consuming and expensive, good soil management was very important. A large amount could be left on the building site for modelling the embankment areas and the terraces for the housing.
Securing sufficient funds for a multi-purpose EbA solution
As this solution serves various goals and meets several objectives, it was possible to secure sufficient funding from diverse parties, domains and funding bodies to cover the entire implementation of the project. In the case of the creation of Lake Phoenix, this included funding for water management from the water board; funding for ecology from the ecological funding program by the federal state; funding for urban development from etc. The water board, for instance, provided the amount of money that was already budgeted for the construction of a flood retention basin. This basin was not needed anymore, as the lake solution already provided the required flood retention function. Some additional potential funding sources were not even used in the end, because it would have slowed down the marketing of the real estate and would have tied the project to certain restrictions, which were not desired by the decision-makers.
Given that the solution serves various goals, funding was able to be secured from a range of parties, sectors and sources. The marketing of real estate properties along the new lake shore was a financial aspect considered from the project’s start in order to make the project implementation financially partly self-supporting. The project consortium took great care of timing, for instance regarding the deadlines of the various funding programs.
Establishing the diverse benefits provided by a solution is an important step in the planning process, as it highlights the various sectors and stakeholders who can potentially be involved in and benefit from the solution. Drawing attention to the potential benefits, and underlying this with a sound scientific evidence base with which to approach these parties, can facilitate the successful generation of funds from a range of sources. Innovative financing approaches can also act as ‘self-sustaining’ and generate funds during the course of the project to fund some of the foreseen activities.