Open dialogue with business partner

An open, transparent discussion of biological needds and constraints, and options for solutions to the chalneges was a key building block in the process.

Personal relationship wiht company Managing Director, and several yers of experience working with industry players in the country provided a platform upon which we could build an environmental solution.

Professional relationships built on trust and understanding were crucial. Crucail also was the sceintific knowledge that enabled the design of the solution, and which took into account the biology of the spceis and the habitat needs and constraints that would have been introduced via a 'business as usual' approach..

Analysis of the economic and socio-environmental situation

The analysis allowed us to create alternatives for the management of the territory. Here, a participatory commitment was generated with the communities, in order to understand the main vulnerabilities of protected areas to climate change. We use tools, such as the Analysis of Social Vulnerability to Climate Impacts at the local level within protected areas of the CONANP (National Commission of Protected Natural Areas). This tool helped to identify the level of access or control over natural resources and the collective capacity of the inhabitants to adapt to adverse changes.

- Active participation and collaboration with the community

- Technical support from experts in social approaches, livestock and natural resource management

- Willingness of the community to form a work team and form resource management committees which were granted authority to act on behalf of the community

-Ability to identify the needs, vulnerabilities and capacities of women from the beginning of the project and thus to be able to integrate them into the design, management, implementation and evaluation of projects 

- We must motivate people to obtain changes in their development processes.

- Planning under a holistic approach helps decision makers to reduce the risks caused by livestock activities.

- Empowering women herders strengthens the livelihoods of mountain communities

- Working under a social inclusion approach helps people to benefit from the advantages of teamwork, to strengthen their social network and improve their coexistence in communities.

1. Effective participation of tourist service providers in the Public Sub-Council

In 2011 a carrying capacity study (free and autonomous diving) was carried out in Cabo Pulmo by the Autonomous University of Baja California Sur (UABCS), funded by Friends for the Conservation of Cabo Pulmo (ACCP) and supported by Tourist Service Providers (TSP). This study established the basis of the Public Use Program and its results were discussed and modified based on the experience of all stakeholders. In 2014, the Sub-Council for Public Use was established, which is made up of CONANP, the TSP, Niparajá and UABCS. Within the agreed rules is a system of warnings where the TSP inform CONANP about each of their trips through VHF radio, in real time, recording the number of tourists and the places they will visit. The meetings of the Sub-Council for Public Use also defined the maximum number of vessels simultaneously per site, in order not to present a saturation of vessels, as well as other agreements related to the management of tourism activities. During 2016 we carried out the evaluation of compliance with the rules; of the 55 agreements, 90% were implemented and respected by the TSP. The active participation of providers since the inception of the rules has ensured their wide compliance.

The Sub-Council involves all sectors, and its work includes constant updating of the Public Use Program.

It has been possible to establish together the rules for the activities so that the experience of the visitors has not diminished, which is reflected in people who year after year return to the site and the high tourist demand on the site. This tourism has brought benefits to the town that has once again diversified its sources of income by investing in restaurants, lodgings and shops selling crafts and souvenirs.

It is necessary to have transparent and participatory processes to achieve the involvement of a community for the sustainable development and conservation of the Cabo Pulmo National Park, its ecosystems and species.

It is important to have guides, captains, tourist service providers and informed tourists to among all achieve the conservation of the reef and diving sites for the future.

An organized community that establishes and abides by rules can contribute significantly to the conservation of a protected natural area.

Understanding the problem

We organized expert workshops to build a common base of the understanding, what ecological connectivity means and how we define it on a landscape level in different sectors (e.g. agriculture, forestry, urban planning).

Only in a second step methods, procedures and data were defined and implemented.

An important factor for success was the ability to moderate between the individual representatives so that common solutions could be found.

 

The process to bring all project partners from different countries to a common understanding and acting takes longer than the (technical) implementation itself.

Once, the first step is done and fully accepted, the technical solution can be developed on a solid basis.

Effective Customer Services

Effective customer service is achieved through the development of an online payment system and customer service enabled mobile app (currently under development). These measures enable clients to interact with the service, submit applications, requests, and payments and even look for any upcoming value chain services.

The existence of a mobile-based payment system and customer service app, enables the customers and other actors to interact with the service providers providing valuable feedback on the kinds of services they demand, hence increasing the effectiveness of service delivery.

The community we are serving is urban and trending towards high levels of smart phone ownership and internet access.

Service delivery through mobile-based applications enables information to be passed easily to users. This has helped increase community awareness of proper waste management practices.

 

The majority of the community we intend to serve are conversant with the mobile-based payment system in Kenya and thus, the mobile-based text (USSD) has helped facilitate the services where smartphones could not reach.

 

Some youths and women we target to subscribe to the franchise model of the waste collection are technologically shy and require encouragement.

BB5. Spatial database and filling data gaps

The spatial database elaborated for the Azores archipelago was essentially based on the compilation of already existing and available cartographic information. This was due to the limited time period for the implementation of the MarSP project and the need for validation of information by the competent entities/authorities, in the case of the elaboration of new cartography. Thus, the new information collected was composed of information produced during the participatory process. The participatory process, with the resulting production of cartographic information, was based on two distinct steps: (i) development of individual interviews, with the main actors representing each of the sectors of maritime activities identified for the Azores and (ii) workshops for discussion and/or validation of preliminary results obtained during the research and sector interviews performed, and for adding more information (during the 3rd stakeholder workshop). To collect the data in the interviews conducted, a web-based solution (SeaSketch) was used. This solution brings together powerful tools to empower and improve the MSP process.

  • Face-to-face interviews allow a better participation and collection of data.
  • Workshops allow the clarification of doubts, data ammendment and collection of new data.
  • Using a web-based tool (SeaSketch) facilitates the collection of spatial information during the interviews.
  • Interviews are time-consuming.
  • Filling knowledge gaps require an extensive effort.
  • Need for time to validate information/data by the competent entities, in the case of the elaboration of a new cartography.
BB4. Sector analysis and briefings

In order to understand the current and potential situation of maritime uses and activities in the Azores, an extensive sector analysis was elaborated, including nine sectors. For each maritime sector identified in the region, a sector briefing was done. Each sector briefing includes information relating to its characterization, the relevant legal framework, current and potential spatial distribution, a SWOT analysis, an analysis of interactions (with other sectors, with the environment and land-sea interactions), as well as an analysis of pressures resulting from different drivers of change (e.g. climate change, demographic changes and blue growth policies). This work involved an extensive collection of information, both through literature review and collected from stakeholders during the engagement process.

  • Sector analyses are essential to understand the current scenario.
  • A significant amount of information was available online.
  • Willingness of some institutions to provide updated data.
  • It takes time to develop this methodology in a robust and consistent way.
  • Sometimes it is extremely difficult to obtain sector information.
  • Some institutions were not available to support the data gathering process.
BB3. Building scenarios for MSP

The Maritime Spatial Planning process plans towards a desired future and a common vision. The vision is usually an integration of various aspirations from different stakeholders and sectors that depend on the governance framework ruling them. A tool as scenarios’ development is of high importance, once it helps decision-makers visualize both the future that might unfold due to specific actions/policies and the actions/policies needed to make a certain future happen.  For the region of Azores, MarSP adopted a scenario-building process based on a combination of two approaches: an exploratory (“what can be done?”) and a normative (“how a specific objective will be reached?”).   

The methodology is structured in four main steps (Figure 1):

(i) setting MSP objectives based on policy review and following stakeholders’ inputs (BB2);

(ii) identifying key objectives after consultation with regional experts;

(iii) developing scenario storylines; and

(iv) balancing across scenarios based on feedback from stakeholders gathered through engagement actions (including, first, (i) a vote on the scenario and, second, (ii) a vote on the sentences that built the storyline of the scenarios).

  • A stakeholders’ engagement methodology defined in the beginning of the process, connecting the different steps along the process.
  • Existence of a MSP vision and objectives built upon a participatory process allowed the construction of more tailored scenarios for the region.
  • Previous workshops for experts and stakeholders’ engagement and sharing of the results set the path for their increasing willingness to participate and collaborate.
  • Experts classification of objectives on themes: environmental; social; economic, was the basis to create robust storylines.

Amongst the three proposed scenarios (one economic oriented, one environmental oriented and one social oriented), stakeholders voted for the environmental scenario. However, they selected more sentences from the economic scenario, suggesting that participants are ideologically willing to protect the environment but less willing to take the needed actions to make that scenario actually happen.

BB2. Creating a vision and objectives for MSP

Setting a vision and objectives is a fundamental initial step in all maritime spatial plans. Under the MarSP project, a methodology was created to develop MSP objectives. This methodology linked MSP objectives to established policy commitments of these archipelagos at the international, EU, national and regional levels. It was adopted in the Azores following these phases:

 

  1. Policy review: review of marine policy to determine the objectives targeting the maritime space. The Portuguese policy horrendogram helped in the selection of policies.
  2. Thematic classification of the objectives by themes and subthemes.
  3. Generalisation of objectives by subthemes to obtain specific objectives.
  4. Discussion, prioritisation and validation of specific objectives by stakeholders.
  5. Legal validation and cross-check with MSP policy documents to finalise the MSP objectives.

 

During the first MSP stakeholder workshop in the Azores, stakeholders were asked to discuss and validate the specific objectives. This was also the case for the proposal of a regional MSP vision, also discussed and validated in the stakeholder workshop.

  • The validation of objectives by stakeholders was included in the methodology since its inception to ensure the participatory approach and social acceptance.
  • Methodologies need to be properly communicated to ensure the understanding of scientific methods by stakeholders. A brief communication on the methodology was given prior to the stakeholder participation.
  • The discussion of objectives allowed the inclusion of stakeholders’ inputs.
  • Activities with stakeholders need guidance to facilitate a smooth discussion and acceptable results.
  • The review of various marine policies at different geographical levels result in multiple objectives for the maritime space. This may make the task of reaching MSP objectives difficult.
  • The review of all policy commitments is very comprehensive and requires prioritisation of the most significant policies. The most significant policies at each geographical scale were selected.
  • After the stakeholders’ inputs and validation, there was a final phase to cross check the resulting objectives with the MSP policy. This allowed both the legal validation of inputs given by stakeholders and also ensuring their compliance with the legal obligations given by MSP policy.
  • Certain objectives go beyond the legal scope of MSP (e.g. some sectorial objectives). Despite not being included in the list of MSP objectives, they were considered in the frame of this policy.
  • Obtaining SMART (Specific, Measurable, Achievable, Realistic, Time-bound) objectives requires firm commitment in setting the time frame for the objectives.
BB1. Organising stakeholder engagement and public participation

The Maritime Spatial Plan of the Azores was designed in a transparent and inclusive process, with the active involvement of a wide range of stakeholders. A strategy for stakeholder engagement and guidelines for public participation were drafted for this purpose. The engagement was designed in a series of three stakeholder workshops held simultaneously in the three most populated islands of the archipelago (São Miguel, Terceira and Faial). The workshops had the same structure, which combined communication about the MSP progress as well as activities to discuss, complement and validate the project outcomes. Prior to the workshops, stakeholders were mapped using the snowball technique. All identified stakeholders were assembled in the regional stakeholder directory and invited to participate in the events over the two years of the project. Complementary activities such as interviews were undertaken to fill important knowledge gaps related to specific maritime sectors.

  • Planning and undertaking a transparent and inclusive participatory process.
  • Widespread coverage of the entire archipelago, enabling the participation of stakeholders of the nine islands.
  • Timely organisation and coordination among the team members, enabling communication and exchange among the simultaneous workshops in the three islands.
  • Collaboration of colleagues and volunteers to support and moderate the workshops.
  • Communicating and giving feedback to stakeholders on the results of the workshops.
  • Stakeholders need to be contacted well in advance to get a good response.
  • Good coordination and organisation among the team members and in the preparation of the materials is essential for timely implementation of the workshop activities.
  • The development of a visualisation tools could help to decrease the ecological footprint of this type of workshops (most materials were paper) and decrease the time spent in the organization of the materials.
  • Lack of data; multiplicity of reference systems or its nonexistence; the information dispersed both in terms of responsible entities and types of data (digital, analogue, etc.), affected the development of materials.
  • Large workload to try to standardize all the information in order to be able to use it in a GIS system.
  • Entities take too long to collect and make information available hindering the team's work.