Diverse Community Engagement Models
We live in an increasingly diverse world with many different interests, spread across landscapes and varying health and socio economic conditions to name a few. Being able to create community engagement models that address and welcome diversity is key to success. The partnership developed varying practical engagement models for example varied delivery models; one day, half day, night and holiday experiences, targeted community outreach models; health, disability and lower socio economic communities, skill building models; training and youth and the list goes on, all that contribute positively to the environment.
1) An ability to vary resources to suit different models for example staff hours, vehicle access, funding 2) A willingness to experiment with new ideas 3) A well developed recruitment process that includes being able to connect to diverse communities
A willingness to try diverse program models is essential to finding a suitable fit. Conducting trials and pilots are effective in assisting. Undertaking monitoring and evaluation particularly gaining feedback by the engaged community is also essential in understanding whether the program is actually effective from a community and environment perspective.
Identification of relevant hydrological service
The identification of hydrologic services that must be conserved or recovered is a very important step that helps set clear goals and objectives for the fund, identify key stakeholders that should be involved and develop strategies for achieving the goals set. Regulation of the Water Cycle, Sediment Control and Water Quality are some examples of hydrologic services that can be identified as goals for a water fund.
Reliable data for an initial opportunity assessment. Relationship with local organizations and government agencies with relevant data on the ecosystem service.
This step is key to set clear goals and objectives for the fund, identify key stakeholders, and develop strategies.
Identification of beneficiaries
The identified ecosystem services are linked to a series of stakeholders for which the availability of these services is very important. As a next step in setting up a water fund, it is necessary to analyse the stakeholders present in the area that eventually will have a direct or indirect relationship with the mechanism. This exercise is of the utmost importance as it will help identify who are, or could be, the most interested in maintaining or recovering ecosystem services and, therefore, become partners and contribute financial resources to the fund.
Contact solution provider
Participation of consumers is key whether for reducing treatment costs or in the interest of guaranteeing the availability and quality of water for a specific use (i.e. industry, energy, agriculture or human consumption). - The private sector must complement the public sector’s responsibility in conserving the watershed. The private sector and organized civil society must ensure through legal channels that the public sector fulfils its obligations. - For academic institutions water funds are a good opportunity to carry out research, conservation or monitoring activities and to develop projects using new technologies.
Working group
A working group is formed to begin assigning specific tasks that will help advance the development of technical studies and facilitate and promote the water fund. The main functions of this working group may be the following: preparing a work plan that includes a detailed timeline with the legal establishment of the fund as its final activity, conducting meetings to coordinate strategies and define next steps, analysing alternatives for the preparation of initial studies, informing stakeholder institutions about the status of the fund’s establishment and analysing and facilitating the incorporation of new members to the working group. The working group’s composition should be duly formalized through a Memorandum of Understanding or similar instrument.
A solid and comprehensive stakeholder analysis - An identified problem to be addressed and the shared risks/interests of the working group members
Working group members need to be correctly chosen and vetted. They must also be dedicated to finding and applying a solution to the problem at hand.
Legal and institutional analysis
The water fund’s transparency, independence and long-term permanence must be justified in a study that analyses the different legal and institutional alternatives for its structure and operation. The following are some of the most important topics to be analysed in legal and institutional studies: - Current Legislation - Current Management Plans - Legal Nature of Potential Water Fund Partners - Resource Administration
Technical capacity. Availability, reliability and consistency of data.
These studies may be simple (i.e. rapid assessments) or they may be more in-depth studies that require field data collection or the development of hydrologic models. In many cases it may be possible to start with a simple analysis, but good data on the key hydrologic services identified for the fund are essential. These technical aspects should be approached as an ongoing process that starts with design and continually improves during the fund’s operation. Obtaining more and better data at the beginning will help define more precise conservation goals for the environmental services provided. For the hydrologic models, keep in mind these models reflect reality, but they are not the reality under any circumstances. - Clearly define objectives in order to adequately select the type of model that will be used. - Be very careful in scale and validating hydrologic models.
Certification, Business and Market Development Support
Fair Trade Tourism (FTT) operates the world’s first and still only Fair Trade Tourism certification program. The program was developed 10 years ago and became the first tourism certification program in Africa to be recognized by the Global Sustainable Tourism Council in December 2011.Tourism businesses that adhere to the FTT standard use the FTT label as a way of signifying their commitment to fair and responsible tourism. The process of moving internal and external business procedures toward certification serves as management tool to improve businesses practices and makes them both more successful and more responsible. For its clients FTT offers free on demand Business Development Services (BDS) through its BDS Manager, along with free workshops and training, free online resources and toolkits. Once on our system, our Sales and Marketing Team actively links our clients to markets and advises them on how to use the brand association with FTT as a competitive benefit that signifies a commitment to fair and responsible tourism. FTT provides platforms to promote FTT-certified businesses. Tour operators commit to provide preferential exposure to FTT-certified businesses, or to promote Fair Trade holidays.
For a tourism product to be FTT-certified: • It must show clear potential to basic internal capacity to be assessed against the tourism product compliance criteria, which are derived from the Tourism Product Certification Standard The compliance criteria for tourism products fall under the following categories and Business Development is provided by FTT for each individual business, to enable it to meet 200 sustainability criteria under the following 4 main pillars: • Business practice, HR • Community resources • Cultural heritage • Environmental practice
Surveys amongst travellers have shown that the environmental, social and cultural impacts of tourism businesses are a particular concern to visitors; thus Fair Trade Tourism has strengthened the criteria in the certification relating to interlinkages between environmental and social aspects in particular. Lessons learned by tourism businesses have revealed that Fair Trade Tourism certification not only assures to travelers that their holiday benefits local communities and economies, and that the business is operated ethically and in a socially and environmentally responsible manner, but they will also be able to offer a more fulfilling holiday experience.
Designing the fund’s structure and governance
In this stage the water fund’s structure and each stakeholder’s responsibilities are determined. A contract signed by the partners serves to formalize their agreement to unite efforts to carry out watershed conservation activities. It is also a guarantee to third parties wishing to contribute financial resources. Negotiating the contract must comply with fundamental legal requirements and corporate purpose of each partner, and must possibly be overseen by a specialized law firm. The fund’s board of directors will be responsible for overseeing the decision-making process. Therefore, it is crucial to prepare internal guidelines outlining the board’s operations, including e.g. decision-making mechanisms. A voting mechanism should be defined to guarantee the balance between the public and private sector, ensuring that decisions are reached in a consensual, independent and transparent manner. Prior to launch, the strategic plan (Goals; Priority Areas for Conservation; Cost Analysis of the Activities to be Implemented and Design of Financial Flow; Strategic Plan Preparation; Preparing Financial Flow) and fundraising strategy need to be designed.
Solid science and technical studies. Understanding of tradeoffs and willingness to compromise
Creating a water fund does not necessarily mean the creation of a new organization. Although this may be a solution to overcome legal obstacles, it is important to optimize resources and the use of partners’ available technical capacity, in order to avoid creating new legal bodies. The water fund’s investment decisions must be made in consensus and with transparency. The design of the investment plan and of a fundraising strategy must go hand-in-hand. The latter specifies expected incoming funds, to finance priority conservation activities, but also to establish own capital in order to be autonomous in the long term. The creation and operation of a water fund is an adaptive process that requires modifications, adjusting goals and continuous improvement, especially because many financial, social and political issues may vary from the initially approved investment plan.
Strengthening transboundary cooperation through joint action
For transboundary cooperation to work, it is important that the transboundary National Parks work together on common tasks and activities. This can be achieved through joint implementation of projects. In the case of Oulanka National Park in Finland and Paanajärvi National Park in Russia, many projects have been implemented in order to solidify these two entities into one real functional unit – a twin park – that serves as a model for transboundary cooperation. The Interreg/Tacis Joint Project “Oulanka-Paanajärvi – wilderness, experiences and well-being” contributed toward ensuring ecological and socio-economic sustainability of Oulanka and Paanajärvi National Parks while preserving and enhancing attractiveness of the region for visitors and to make the twin park the most important and attractive destination for nature-oriented tourism in the region. This in turn creates possibilities for entrepreneurship and preserves and strengthens employment opportunities for local people and entrepreneurs. Joint management and implementation of the project was an important tool in making transboundary cooperation part of the daily work in the management of the transboundary National Parks on both sides of the border.
It is helpful if transboundary cooperation has recognition on a higher level than just the National Parks. In Oulanka-Paanajärvi twin park, in addition to the joint agreement of collaboration there is a convention between the Finnish and Russian governments as well as a memorandum between the regional governments. The commitment of twin park managers and personnel to reaching common goals and working together is essential. Promotion on both sides is important and helps nature tourism businesses in creating sustainable transboundary products.
The best way to make transboundary work part of daily activities of managers and personnel of the National Parks is to do actual work together and in such a way that all levels of personnel participate in the work. Transboundary work cannot be just meetings between higher level staff but actual hands-on work by all levels of personnel. It is important that the staff members that have knowledge of the language spoken in the NP across the border or another common language actively act as interpreters in order to help communication between personnel in transboundary NPs. Language learning should be encouraged and supported by the management of NPs. It is also important to celebrate the achievements together and invite local people, businesses, local and regional government and media to take part in the events. It is important to make new history together especially in Oulanka-Paanajärvi region where wars were fought and the border was closed for a long time.
Enhancing sustainable tourism in transboundary NPs
Nature is the basis for nature-oriented tourism and recreational use of nature, thus nature tourism must be sustainable: not threatening natural values and respecting local culture. Sustainability of activities is a precondition for use of NPs, continuity of nature-based tourism and recreational use of nature, and regional attractiveness. Assessments of ecological sustainability of tourism and recreational use of nature were conducted in Oulanka and Paanajärvi NPs by research institutions. The method ‘Limits of Acceptable Change’ was used to determine limits of ecological sustainability as part of a Sustainable Tourism Development Strategy in Oulanka NP. Waste management practices and public awareness of waste management were developed in Paanajärvi NP. A Sustainable Tourism Development Strategy (STDS) was developed in Paanajärvi NP to match the already existing one in Oulanka NP. The STDS is an instrument for attaining long-term sustainability of ecological and socio-economic development of the territory. Work on STDS enables an objective assessment of the present situation of the transboundary NPs and adjoining areas in relation to development of tourism and to develop a plan of future activities for the whole territory.
It was important that there was sufficient data collected on natural and socio-economic conditions of the National Parks in order to make an educated assessment of the sustainability of nature-based tourism and recreational use of nature. Good cooperation with stakeholders that have an impact on National Parks was vital as was mutual commitment to the importance of strategic planning of the Parks and their surrounding area. Monitoring of the factors used to determine the limits of acceptable change is essential for long-term sustainability.
It is important to reserve sufficient time to build the base for cooperation and understanding of the methodology and process of developing a Sustainable Tourism Development Strategy for a National Park. It is also important to engage the stakeholders early on so that they feel that their views and opinions are taken into account. This enhances the commitment to implement the STDS by all involved. Collection of baseline data and information and monitoring of relevant factors is essential if real sustainability in the use of National Parks is to be reached. Also the limits of acceptable change should be open for revision as new data are collected. Sharing of work methodologies and information across the border in transboundary NPs improves coordinated actions that benefit NPs on both sides of the border, thus also making the management of transboundary NPs more in line. This transboundary cooperation is essential to ensure ecological sustainability, as nature knows no borders.
Training and certification of National Park guides
A competent guide and site-specific information deepen the visitor experience and understanding of natural and cultural sites. There is a need for increased quality in the range of nature-based tourism products and guides specialised in sites and site-specific information to intensify the visitor’s experience. The project answered to this challenge by developing a training system for nature guides as well as the principles governing the certification of guides for Oulanka National Park in Finland. Four guides from the Russian Paanajärvi National Park participated in the training course for nature guides in order to learn about the training and its applicability in Paanajärvi NP and to enhance their knowledge of Oulanka NP as well as to form personal links with Oulanka NP staff. Other participants of the training were guides of local nature-based tourism businesses. In order to be certified, the guides had to pass the tasks specified in the training programme. The training was given by NP specialists and practical arrangements were organised by a co-operating educational institute.
The interest of the local nature-based tourism businesses to have their guides participate in the training course was the most fundamental factor. This meant that the businesses were willing to invest in their guides, as they believed it would ultimately be beneficial for the business. The National Park’s willingness to provide resources (staff and funding) for the training was of vital importance. Open and constructive dialogue between NP management and businesses was very important during the training.
The training was a great way to get to know the local nature-based tourism businesses and the people that work in them. We (managers of National Parks) learned about the realities of business, while the business entrepreneurs learned about our management philosophy and got to know us personally. After the training, the entrepreneurs saw us as actual people rather than just authorities enforcing laws. This helped improve relationships between NP managers and the entrepreneurs. During the training, it is important to have time for discussions and sharing as these strengthen the bonds between people. It is very important to do the training on the guides’ terms: they are used to oral presentation, not written, so it is good to formulate the tasks so that not much paper work is needed on the trainees’ part. It is good to make the certified guides public and give them the right to use a certified guide badge. It is vital to take into account the tourist season and avoid training during it.