Developing basic education and health facilities

Vamizi island in 2006 was more than 2 days away from the provincial hospital, a sailing trip of 6-12h from either of the district hospitals and 3-6h from the nearest health center. Obviously, health care was a major issue for the population. The health center with medical support and the patrol CCP boat used as an ambulance came to solve part of the basic health needs. There was no school in Vamizi when the tourism company started operating in 2003. First they supported the request of a teacher from the education department to Vamizi. Following that, the company raised the funds for the construction of a school in 2008. This was a major improvement to the children’s lives.

These two events, spearheaded by the tourism company, and later supported by the UniLúrio, were the foundation for the support of the communities to the LMMA.

Donors interested in working together with the communities; willing to give a health center and a school in exchange of creating a protection zone provided with scientific support.

All health& education efforts need to be coordinated with government to integrate the private efforts into the larger program of the government, to avoid that the village receives less or more than the government plans (notoriously better health& education can attract people to the area, and excess population can jeopardize the conservation effort and LMMA).

Varied Financial Arrangement

Kadokawa Care Prevention Center was established by Toyama City using donations from citizens and the city budget. One citizen donated hundreds of millions of JPY, or around millions of USD, to the city for the improvement of social welfare services for elderly citizens, and the city decided to build a special center for preventive care on the site of a demolished elementary school. The city also received valuable and useful assets (i.e., hot spring facilities and special apparatus for exercise) donated by several citizens before it began operating. While the property is owned by the city, the facility is operated and managed by a joint venture of private companies.

The city’s unique financial arrangement for the project by utilizing unused sites for projects, granting a concession to private operators, and asking for a variety of contributions from citizens and/or private companies.

As public spending on social welfare programs continues to grow in the recent aging trend, it is hard to expect further public resource allocations to long-term care projects for the elderly. Under severe budget constraints, local governments must make great efforts to raise capital funds from diverse resources. The government might be able to utilize unused sites for projects, grant a concession to private operators, and ask for a variety of contributions from citizens and/or private companies (e.g., cash donation, land parcels, related apparatus, etc.).

Proactively Repurposing Public Assets

In aging rural cities, the population aging rate is higher in the city center, and therefore it is important to make the city center more elderly-friendly. This means making the area safe, habitable and accessible to the elderly. Toyama City demolished and integrated several schools due to the shrinking and aging demographic context and utilized one of them for the site of the Prevention Care Center. The location in the downtown area is highly accessible by public transportation such as bus, light rail transit, and community bus from the central station.

  • Governments’ initiative to utilize unused land and facilities due to the shrinking and aging demographic context
  • Availability of a large land lot easily accessible by public transportations

In the context of an aging downtown area, unused sites or old facilities (e.g., abandoned schools) can be utilized for projects that enhance the quality of life of the elderly, like the Kadokawa Preventive Care Center. Proactive repurposing of unused land and old facilities can reduce the initial cost of such projects.

Promoting Integrated and Inclusive Care Services through Community-based Approaches

Toyama City is promoting integrated and inclusive care services for the elderly population, and local networks play a key role. The city has 32 community general support centers as contact points for the elderly people in each community, where experts (e.g. nurses, certified social workers, welfare caretakers) monitor and guide the health of the elderly people and advise them to attend the Kadokawa Care Prevention Center, when necessary. The city also works together with a city-based voluntary club which 36% of all the elderly citizens of the city have joined. The city asks several members in the club to take a leadership role in promoting community-based activities for preventive care and communicating with the support centers and the City of Toyama. This community-based approach also helps members become more aware of their own health, and it enhances self-reliance and encourages mutual help among communities.

  • Utilizing local networks to promote care services for the elderly population
  • Membership Scheme for Promoting Preventive Care

Preventive care is one of the critical concepts to be applied in a rapidly aging society, which could enhance the well-being of the elderly, and reduce the financial burden of individuals and pubic services. It can support elderly people to have a self-reliant life and decrease the number of frail elderly citizens who need careful long-term nursing. Integrating preventive care services with other nursing and health care services provided by other public services and networking with local communities can provide higher quality of services more effectively and efficiently.

Securing the support of multiple government agencies for a joint vision for the conservation of protected forests

This initiative brings together all stakeholders, including different levels of government, around a 'collective responsibility' approach. The National Park is managed by the Ministry of Environment and Forestry (a central government agency). Ensuring coherence between park management and planning processes and development at the wider landscape is a challenge.Addressing deforestation in the National Park while supporting improved farmer livelihoods requires improved links, policy coherence and an integrated approach between different government levels and agencies. Our initiative has sought to achieve this through government engagement at district, provincial and central government levels, securing support from each level for the 'Collective Statement of Intent'. Understanding what opportunities this presents for supporting the separate aims of individual government agencies (such as improved park management and protection, rural development and improved agricultural production) has been critical in engaging government. 

WCS and the National Park Authority have a long working relationship. WCS operates in Indonesia under a Memorandum of Understanding with the Ministry of Environment and Forestry and has worked at the site level with the National Park Authority in Bukit Barisan Selatan National Park for over twenty years.  

 

As with private sector engagement, one-on-one engagement with the government has been important to ensure that government aims, priorities and challenges are taken into account and are at the heart of proposed solutions. Following this, joint meetings among all stakeholders proved important in bringing together sectors that do not often have opportunities to engage with one another on cross-cutting issues such as deforestation in the National Park. This was important in demonstrating the potential for a joint vision that can support both biodiversity conservation, development and farmer livelihood improvements. Government engagement has also been essential in ensuring private sector support, and vice versa. 

Marketing and building business relationships

This building block is crucial in ensuring R2R is successful in the long term future.

 

A variety of marketing strategies are used to market R2R. These include a website, social media platforms, merchandise, printed flyers and brochures, attendance at national and international travel trade events and educational travel shows, email marketing, marketing through TIDE, and hosting familiarization tours. 

 

Initially, it was thought that R2R would attract mainly students wanting to enhance their resume. However, it was found that marketing costs associated with finding each individual participant were high. Now, the primary focus is on partnering with universities and travel planners who organize group trips.

 

R2R seeks to work with partners who may be initially costly to acquire, but who then provide a regular stream of participants. This includes universities who send one large group per year, and travel agents who may send five groups a year to take part in the program. Over time, building these relationships will mean that marketing costs will be reduced, and the focus will be on retaining those partnerships.

 

To date, R2R has formed excellent relationships with its partner agents, and continually strives to improve the services provided to ensure long term commitments from them.

 

An important thing has been to actively invest in marketing materials and events, from printing brochures to attending international trade events – in order to engage the audience, it is crucial to have professional materials that promote the quality of service that is provided.

 

Another important condition is to have someone whose focus it is to develop and market R2R programs. TIDE identified the need to have a full time member of staff for R2R in 2014, and invested accordingly, to ensure the responsibility did not fall on existing staff.

Since 2014, marketing efforts were shifted, from focusing on university students, to focusing on study abroad planners, and travel agents. This was due to the costly nature of recruiting individual students, compared to the better return on investment generated from forming long term partnerships.

 

This has had its own consequences on the programming offered to participants. Universities and travel agents require much more structured schedules than individual students, so now R2R has less flexibility when it comes to programming. It is unable to go to the assistance of TIDE, should a last-minute priority project present itself. It does, however, allow for longer term projects to be facilitated through R2R. For example, R2R is now doing ongoing research on the manatee population in the Port Honduras Marine Reserve, with 3 – 5 groups per year ensuring that this continues.

 

For others wishing to replicate this program, it is advised that you carefully plan who your target market is, and devise the best strategy to reach them effectively, as early as possible.

Providing capacity building opportunities to new and existing staff so that the team is fully qualified to deliver the R2R program.

Capacity building has been an important component of developing the R2R program. Prior to this program, TIDE had one tour guide on staff, and a number of ‘community researchers’, who are trained to carry out part time research and monitoring work.

 

With the program starting small and growing gradually, it was impossible to hire a full staff of fully qualified staff from the off-set, so R2R invested in those staff already working with TIDE to provide additional employment opportunities for them.

 

Since inception, capacity building amongst staff has continued in an effort to continually ensure that participants have a great experience with knowledgeable, professional staff. This has included providing SCUBA training, tour guide training, science training, marketing training, accounting training, and health and safety training.

 

Volunteer safety is considered priority, so staff undertake regular health and safety training, and follow risk assessment and emergency procedures set out by R2R. 

TIDE already had a number of trusted community researchers, who were available and willing to partake in training opportunities and then work on the R2R team. By providing training to individuals that were already known to the organization, R2R ensured it was investing in enthusiastic people that are passionate about the work.

 

Another important thing is to plan ahead for training requirements. Most participants book in advance, so R2R has been able to ensure that its staff were adequately trained well in advance.

One of the major challenges with implementing this building block, has been staff retention once trained.

 

Sometimes, training was provided to individuals so that they can better serve R2R, however due to R2R not running at capacity, only part time work can be provided. Some individuals then seek full time employment elsewhere, and are unavailable when R2R needs them to assist with groups. On the one hand, R2R and TIDE are proud to support young people moving into full time employment, however at the same time it leaves the program without the staff it needs.

 

Since inception, R2R has tried to reduce losses on investment, by requiring those receiving training to contribute towards training costs through salary deductions. This has ensured staff are retained within the program for a longer period of time, but the challenge is still faced.

 

Because R2R offers a range of programs, from marine, to terrestrial, to community, it hasn’t been practical to build the capacity of just one person. However, for programs that perhaps have a narrower range of programming, this may work.

Development of facilities, equipment, and organisational protocols, so that TIDE is fully prepared to host visiting groups.

In order to host volunteers, the necessary physical and organizational infrastructure has to be in place. This includes, but is not limited to: accommodation; transportation; science equipment such as SCUBA gear, binoculars, and protective wear; health and safety equipment at all fieldsites; office equipment such as laptops and cameras; health and safety procedures, risk assessments and emergency plans; storage facilities; insurance policies; household and kitchen equipment.

 

For the R2R program, this process started two years prior to the program launch, when TIDE did an inventory of TIDE assets that could be utilized by future R2R groups. Where there were gaps, TIDE sought funding to better prepare for visiting groups. TIDE and R2R continue to invest in further infrastructure developments, for example in 2018 a new field station is planned that will open another of TIDE’s areas to visitors.

 

The key thing with this building block is to continue evaluating what infrastructure is in place, can currently be offered to groups, and what is needed for potential future groups. It is also important to review how effective these investments are. For example, what is the return on investment for more accommodation, larger vehicles, etc. Knowing this helps guide future investments. 

The most important enabling factor to ensure that infrastructure development is successful, was good planning. It is important to anticipate how the program will develop in the future, and invest accordingly. For example, what groups are expected? Are we prepared and equipped to host them?

 

Another important enabling factor for R2R, is that TIDE has a good reputation for implementing pragmatic programs. The current climate of NGO funding is favorable to those seeking financial sustainability, so R2R has received grants to support its development.

Whilst R2R was developed with careful planning, it still faces challenges as it continues to develop. In particular, it was found that the intended target market is not now R2R’s largest portion of participants. It was anticipated that the majority of participants would be students looking to enhance their resume through fieldwork experience. The reality, is that some the more popular programs are those for university study abroad programs, families, and for individuals of all ages looking to ‘vacation with purpose’.

 

R2R has still managed to adapt gradually over time to these new groups, however some investments may have been made slightly differently from the off-set had more information been available at the time. For example, brand new SCUBA diving equipment was purchased in 2014 when R2R was anticipating a heavy focus on marine programming, however due to other factors, few groups have used this equipment to date. SCUBA is still an activity that is predicted to increase in the future, however the initial investment in 2014 was perhaps premature.

Mobilization of Farmers

We hire project staff and meet with relevant stakeholders (government representatives, community leaders, and potential local and international partners/donors) to solicit their support and formalize each new FG project. With the help of stakeholders we identify interested farmer groups, lead farmers, and participants, and host orientation workshops prior to pursuing training and extension activities. We contact farmers by working with local government and community leaders and using rural radio to promote TREES and the FGA. This process takes 1-2 months as we vet farmers to ensure that they are truly willing to participate in the program. We prepare our Monitoring and Evaluation process which consistently collects data over the 4-year period. The M&E process consists of collecting information on our farmers through a baseline survey before they start the program, on metrics such as household dietary diversity and food insecurity and resilience (based off of USAID indices), along with measurements of the species diversity, and the number of trees per hectare on FG land.  Lastly, we look into the number of food crops and marketable products our farmers grow. This information is followed up with an annual sample survey of farmers to see how these metrics change over the 4-year FGA.

 

  • Finding farmers who are able to commit to the four-year program

  • Finding appropriate stakeholders/funders

  • Ability to find appropriate staff members to serve as technicians to train farmers

We need to ensure that selection criteria includes a consultation with local leaders to be certain that farmers can dedicate secured, tenured (customary or statutory) land to the project

Designing volunteer projects by identifying organisational needs at TIDE and interests of potential participants to ensure maximum benefit to both parties.

One of the key components that makes the R2R experience unique, is that volunteers participate in the hands-on conservation activities of TIDE. It isn’t just a learning experience, but a way for every volunteer to contribute. Thus, volunteer programs are carefully planned with the different teams at TIDE to ensure that participants are fulfilling a need, as well as gaining the experience they seek.

 

There are two ways this is done. The first, is when interested participants or groups have a particular interest in mind. In this instance, the R2R team discusses options with the relevant TIDE personnel, to identify projects that are required by TIDE, that will fulfil the groups interests. The second method used to achieve this, is to plan projects before identifying the participants. On a regular basis, the R2R meets with different TIDE teams to discuss future needs, and identify any programs that would be suitable for volunteer participation. These programs are then proposed to new contacts and partner agents.

 

The key thing, is to always ensure that participants have a great and enriching experience, in a safe environment, whilst helping TIDE to progress with its mission.

The key enabling factor to designing volunteer programs, is the full support and co-operation of the TIDE team. Steps are taken to ensure that all TIDE staff understand the importance of the R2R program in TIDE’s future, and cooperate in the program planning and implementation stages.

 

It is also important that TIDE has a clear mission, so that when designing volunteer programs, it is easy to identify where participants can assist. The TIDE strategic plan and ongoing work plans are therefore an important tool in this process.

The key challenge in implementing this building block, is uncertainty in participant numbers and environmental conditions.

 

Unless R2R reaches booking capacity, there is a risk that activities identified by TIDE as something R2R can carry out, may not proceed. This has so far been avoided by only identifying programs for R2R that are not critical to TIDE’s mission, but rather enhance it. For example, a crocodile program is in development, that will help protected areas management at TIDE and in wider Belize, but isn’t an immediate priority in TIDE’s strategic plan. Thus, if this is advertised but doesn’t go ahead through R2R, TIDE has the option of carrying out this activity at a later date independently.

 

Environmental conditions are harder to avoid, and certainly impact the program offered. For example, if a group arrives to take part in marine surveys, but ocean conditions are unfavorable, then alternate activities are arranged. To manage this, it is made clear upon booking a program, that activities are subject to local weather conditions, and a ‘plan B’ is always in place.