Next Steps: Feedback Based Optimization for outcome-oriented Decisions

Product development does not end with certification. To create menstrual pads that are accepted, trusted, and widely adopted, Sparśa built a structured system to integrate real user experiences into design improvements.

This building block focuses on user feedback surveys and community-based testing of Sparśa pads. The initial questionnaire was co-designed by the team and adapted from international tools, but simplified after field trials revealed that long, technical questions discouraged participation. The refined survey is short, available in both Nepali and English, and structured around everyday experiences of menstruation.

The survey collects both quantitative data (absorbency, leakage, comfort, ease of movement, wearability) and qualitative insights (likes, dislikes, suggestions). It also includes questions about packaging, clarity of information, and first impressions. Importantly, the survey is distributed through Google Forms for easy access and rapid data analysis, but also adapted for offline use where internet is unavailable.

The next stage is scaling up to at least 300 users, ensuring diverse representation across age, geography, and socioeconomic background. By triangulating lab results (Block 3) with user feedback, Sparśa can continuously optimize pad design, packaging, and distribution strategies.

This approach demonstrates that menstrual product development is not only about technical performance, but also about cultural acceptability, dignity, and user trust.

  • Translation of the questionnaire into local languages and simplification of terminology.
  • Structured design linking questions to real-life scenarios (e.g. school, work, travel).
  • Collaboration with schools, NGOs, and local women’s groups to distribute surveys and encourage participation.
  • Use of digital tools (Google Forms) for efficient data collection and analysis.
  • Flexibility to adapt tools for both online and offline contexts.
  • Avoiding complex terminology is essential; many Nepali girls did not understand technical menstrual health vocabulary.
  • Long and complicated questions reduce participation; short and clear formats improve accuracy.
  • Feedback methods should be tested in small pilots before full deployment.
  • User feedback is most reliable when anonymity is respected — especially for adolescents.
  • A dual-language approach (Nepali + English) increases inclusivity and widens data use for local and international partners.
  • Surveys should capture not just performance data, but also perceptions and feelings, which strongly influence adoption.
  • Continuous feedback collection allows for incremental improvements rather than costly redesigns later.
  • Packaging feedback is as important as product feedback, since first impressions influence user trust.
From Insights to Innovation: R&D, Design and Prototyping

This building block captures the iterative process of translating user insights into tangible menstrual pad prototypes. Guided by the national field research (Building Block 1), Sparśa developed and tested multiple pad designs to balance absorbency, retention, comfort, hygiene, and compostability.

The process took place in two phases:

Phase 1 – Manual prototyping (pre-factory):
Before the factory was operational, pads were manually assembled to explore different material combinations and layering systems. Prototypes tested 3–5 layers, usually including a soft top sheet, transfer layer, absorbent core, biobased SAP (super absorbent polymer), and a compostable back sheet. Materials such as non-woven viscose, non-woven cotton, banana fibre, CMC (carboxymethyl cellulose), guar gum, sodium alginate, banana paper, biodegradable films, and glue were evaluated.

Key findings showed that while achieving high total absorbency was relatively easy — Sparśa pads even outperformed some conventional pads in total immersion tests — the main challenge lay in retention under pressure. Conventional pads use plastic hydrophobic topsheets that allow one-way fluid flow. Compostable alternatives like viscose or cotton are hydrophilic, risking surface wetness. Prototyping revealed the need to accelerate liquid transfer into the core to keep the top layer comfortable and dry.

Phase 2 – Machine-based prototyping (factory):
Once machinery was installed, a new round of prototyping began. Manual results provided guidance but could not be replicated exactly, as machine-made pads follow different assembly processes. Techniques such as embossing, ultrasonic sealing, and precise glue application were tested, alongside strict bioburden control protocols in the fibre factory.

Machine-made prototypes were systematically tested for absorption, retention, and bacterial counts. Internal testing protocols were developed in-house and then verified through certified laboratories. Initial results showed that bacterial loads varied significantly depending on fibre processing steps (e.g. cooking or beating order), underlining the importance of strict hygiene control.

Iterative design cycles combined laboratory testing with user comfort feedback, allowing continuous adjustments. By gradually refining layer combinations, thickness, and bonding methods, Sparśa optimized the balance between performance, hygiene, and environmental sustainability.

Annexes include PDFs with detailed prototype designs, retention test data, and bacterial count results. These resources are provided for practitioners who wish to replicate or adapt the methodology.

  • Continuous prototyping and testing cycles, allowing evidence-based refinement.
  • Close collaboration between fibre and pad factories to align material treatment and hygiene protocols.
  • Market analysis of competitor pads to benchmark performance and identify gaps.
  • Access to internal and external testing facilities for thorough evaluation.
  • Proactive implementation of hygiene protocols, including documented bioburden control steps.
  • A multidisciplinary team (engineers, product designers, social researchers) ensuring both technical and social dimensions were considered.
  • Always validate embossing and bonding designs in real production settings — small design flaws can lead to leakage.
  • Top-layer materials should never be chosen based on visual or tactile feel alone; their hydrophilic/hydrophobic behaviour must be tested under liquid.
  • Avoid bulk purchasing untested materials — small pilot orders are crucial for cost efficiency and learning.
  • Evaluate how liquid spreads across the entire pad geometry; otherwise, edge leakage (e.g. wings) can go unnoticed.
  • Develop internal lab protocols early to identify flaws before costly mass production.
  • Hygiene consistency is non-negotiable; contamination in one facility can compromise the entire production chain.
  • Testing pad layers separately for bacterial load helps identify the exact source of contamination.
  • Document every change in fibre treatment — minor process tweaks (e.g. cooking order) can significantly influence bacterial count.
  • Different bonding methods (glue, pressure, perforation) behave differently depending on the layer’s role; trial and comparison are indispensable.
  • Never rely on one successful prototype — repeatability and consistency matter more than one-off results.
Co-Management approach

Wewalkele is one of the pilot ESAs, is home to several threatened animal species such as the Thambalaya (Labeo lankae), the Leopard (Panthera pardus), the Fishing cat (Prionailurus vi-verrinus), the Elephant (Elephas maximus), and the Eurasian otter (Lutra lutra). Amidst the 125 flora species identified, cane plants grow to be quite tall and dense, are usually located in mud-dy groves, and are extremely thorny. People from the surrounding villages harvest Heen Wewal (Calamus) from Wewelkele using unsustainable means to make handicraft items that often sup-plement their household incomes. Recognizing the role played by the Wewalkele area in biodi-versity and sustenance of ecosystem services, and its potential threats, Divisional Secretariat (DS) and the community members joined hands to safeguard it via the respective Local Management Committee (LMC) in 2018, defining Wewalkele Co-Management Plan. The area was surveyed both socially and physically, demarcated to avoid further encroachment to ensure its conservation targets are met. And, to leave no one behind, the project focused on incentivizing the surrounding community to conserve the ESA while sustaining the economic benefits derived from it by transforming their existing natural resource usage to green jobs by enhancing their skills, facilitating stable market linkages and ultimately promoting the cane industry further. To ensure the sustainability of the community livelihoods, the project also worked towards setting up cane nurseries along with the required replanting facilities and support the village craftsmen to develop craftsmanship on value added products and to link them with marketing networks. The strong partnership with the local government bodies the community and oversight of LMC was the secret to the success of the managing ESA. Communities, natural habitats and biodiversity can co-exist, benefit each other, be protected and thrive, and the Wewalkelaya ESA is evi-dence of that!

1. Clear Legal and Policy Framework
2. Strong Local Institutions and Leadership
3. Trust and Effective Communication
4. Equitable Benefit Sharing
5. Capacity Building
6. Consistent Government Support
7. Adaptive Management and Monitoring
 

One of the key lessons learned is that the absence or vagueness of legal and policy frameworks for co-management has limited the effectiveness and sustainability of ESA interventions at the initial stage of the project. Where clear, recognized backing was formed, community roles were more respected, rights were defined, and conservation outcomes became more enduring.


Equitable benefit sharing is essential to the success of ESA co-management. In the We-walkele ESA, conservation efforts were designed to align with local livelihoods, particularly by enhancing the cane-based handicraft industry. Through training, market linkages, and in-stitutional support, communities gained stable incomes while actively contributing to biodi-versity conservation. This mutually beneficial arrangement demonstrates that when communi-ties share both the responsibilities and rewards of managing an ESA, conservation efforts become more inclusive, participatory, and sustainable.
 

Monitoring of Success

In 2028, two further surveys are to be carried out in the stream where the crayfish were released to determine whether the release campaigns of 2024-2026 were successful and a stable population of crayfish was able to establish itself in the stream.

PAMS Dashboard + Community Co-Design

The Protected Area Management System (PAMS) by NOARKTECH is a centralized, intuitive dashboard aggregating data from edge devices. Co-designed with forest officials and community members, it delivers predictive analytics, real-time alerts, and supports evidence-based decision-making.

  • User-focused design through participatory field engagements
  • Integration of remote sensing data and satellite overlays for broader context
  • Offline functionality and multilingual interface increase usability across regions
  • Adaptive interfaces tailored to specific users (rangers, farmers, analysts) increase engagement
  • Alert fatigue can be reduced by dynamic thresholding and contextual relevance
  • Sustained use requires continued training and localized support channels
Capacity Building and Regional Training Programs

Building local and regional expertise in DNA barcoding and metabarcoding is vital for sustainable biodiversity conservation. Supported by BBI-CBD funding, our training programs target conservation practitioners from Lebanon, Tunisia, Côte d'Ivoire, and Jordan, including those without prior molecular biology experience. These hands-on workshops cover sample collection, laboratory techniques, data analysis, and interpretation, empowering participants to independently apply molecular tools in their contexts. Capacity building democratizes access to innovative technologies, fosters regional collaboration, and ensures continuity beyond the project lifecycle.

Funding from BBI-CBD and institutional backing by Saint Joseph University enabled program development. Experienced trainers and tailored curricula accommodate diverse backgrounds. Regional participant selection promotes cross-country knowledge exchange. Ongoing support and follow-up strengthen learning outcomes.

We learned that successful capacity building requires flexible training models that accommodate participants’ varied expertise. Hands-on practice combined with theoretical knowledge improves retention. Establishing a regional network fosters peer learning and collaboration. Follow-up support and refresher sessions are important for sustained impact. Training must be paired with accessible resources and tools to enable real-world application. Engaging trainees as future trainers multiplies benefits and contributes to national and regional self-sufficiency in biodiversity monitoring.

Youth Skills Development and Peer Learning

Through technical partners such as the Ministry of Natural
Resources and Forests, the partnership ensures members of the Malawi Green Corps will
benefit from peer learning, transfer of employable skills, and opportunities for youth engagement
in environmental networks and coalitions. Members of the corps receive training in social
accountability, sexual and reproductive health and rights, and civic engagement in order to take
advantage of opportunities from the bidder and/or other available training. Gender
mainstreaming will also feature prominently by offering equal opportunities to young women
and men to join the Green Corps, while also delivering protection and gender equality training
including on SGBV and HIV/AIDS, to all members. While the CO has experience with each of these
organizations, a RFP will be released to inform the final selection of service providers and
performance milestones. Outcome 4 will also identify opportunities to build the skills of youths
so that they are able to develop and pursue nature-based businesses, including through grant
applications to the new Zanchito initiative starting in 2021. This approach will expand the focus
beyond employability to green business development. The bidder will collaborate with UNDP
and the Zanchito initiative to promote access to skills development and entrepreneurship
training.

Restoration of Environmental Hotspots

Up to 5,000ha of degraded land will be restored by the Malawi Green Corps, including through
clean-up of illegal dump sites containing non-hazardous waste. Recyclable materials will be
diverted from the waste stream for repurposing, recycling and/or sale, providing further job and
income generation opportunities. Afforestation and reforestation of degraded sites will focus on
vulnerable watersheds and maximize use of fast-growing indigenous species of trees, shrubs and
grasses suitable to the sites, with linkages to ongoing integrated watershed management and
land restoration initiatives being delivered through government and development partners,
including ecosystem-based adaptation initiatives financed through the GEF. For example, Green
Corps members may work in similar locations to participants in the national social protection
programme to ensure that restoration efforts are complementary, and may link to lake and river
basin interventions under the existing Transformational Action for Resilience in Malawi
(TRANSFORM) initiative.

Recruitment and Mobilization of Green Corps Cohorts

Recruitment of youth prioritizes localizing economic benefits to host communities and
districts, with preference to engaging workers living adjacent hotspot areas. Leveraging UNDP’s
partnership with Malawi’s National Registration Bureau (NRB), biometric national ID cards will be
used by the service provider to validate personnel and ensure transparency of labour inputs and
remuneration. Recruitment guidelines will be finalized by the service provider in consultation
with UNDP and GoM, incorporating gender, disability and income-poverty considerations.
Consistent application of health and safety protocols, including those for COVID-19 as well as
protection safeguards for vulnerable people, will be adhered to by all partners. The service
providers must include personnel protective equipment (PPEs) as part of its procurement plan.

Malawi Green Corps Launched

UNDP signed partnership agreements with the Government of Malawi and the selected service provider to deliver core objectives, including: identifying and rehabilitating environmental hotspots aligned with national watershed, forest, and landscape restoration priorities; confirming roles and responsibilities for district and community engagement; establishing a salary accountability and tracking system (linked to national ID); designing and sharing an online mentor and peer platform (co-supported by the UNDP Acceleration Lab); and an M&E framework for measurement.